Our Work

  • Display Your Credentials

    Humility is a wonderful character trait.  However, there is a big difference between bragging and establishing credibility.  If we want our customers to be comfortable working with us, they need to be confident that we can do the work. There are a number of practitioners who are required to display their state license, such as dentists, veterinarians, counselors and dieticians.  In addition, ...

    Posted at July 17, 2014 | By : | Categories : Market,Our Work | 0 Comment
  • Our Work: Garbage In, Garbage Out

    A small business can become clogged with unwanted or unnecessary refuse.  Our job is to keep it from degrading our productivity.  There are several kinds of garbage – both literal and figurative -- that can sink our businesses if we are not careful. Over-Scheduling Managing our calendar is essential.  It can be difficult to keep our attention on the most important ...

    Posted at July 9, 2014 | By : | Categories : Analyze,Our Work,Plan,Produce | 0 Comment
  • What Do You Need to Adjust?

    The first half of the calendar year is over.  Done.  It cannot be changed. If you have reflected on the performance of your small business year-to-date, you must have identified one or more concerns, or opportunities to make adjustments, going forward. Changes do not have to be big or time-consuming to be effective! The coming ...

    Posted at July 2, 2014 | By : | Categories : Our Work,Plan,Produce | 0 Comment
  • Is Your Business on Track for the Year?

      June 25th!  Where has this year gone?  We are half-way through the calendar year, which is the fiscal (budget) year for most small businesses. How is your year going?  Are you meeting your sales goals?  Are your business plans in good shape for the second half of the year?   This is an excellent time to take a moment and evaluate your status.  Whether ...

    Posted at June 25, 2014 | By : | Categories : Analyze,Market,Our Work,Plan,Produce | 0 Comment
  • Simple Five-Star Idea: Go on the Offensive

    When we make a promise to customers, vendors, or employees, they remember it!  If circumstances change our ability to keep our promise, it is best to go on the offensive and communicate clearly with everyone involved. Recently, I had a verbal contract with a service provider to produce documents by a federally-mandated deadline.  I chose this person because of her innovative and ...

    Posted at June 18, 2014 | By : | Categories : Market,Our Work,Produce | 0 Comment
  • Make Your Office Work: Employee Perspectives

    Small businesses benefit from employees who like working for them, do their jobs well, and are eager to keep their jobs.  Therefore, it makes sense to consider the perspective of employees when finding ways to improve the way your office works. Appropriate Technology For those employees using computers or other technology, update them as regularly as possible.  Frustrations from slow equipment can damage ...

    Posted at June 11, 2014 | By : | Categories : Our Work,Produce | 0 Comment
  • Make Your Office Work: Furniture on a Budget

    Office furniture can be extraordinarily expensive.  But, it does not have to be! In 1989, when I first became an entrepreneur, I needed a complete set of basic office furniture.  The type I had used when employed by someone else was way ...

    Posted at June 4, 2014 | By : | Categories : Our Work,Produce | 0 Comment
  • Make Your Office Work: Style Matters

    Your office is a physical representation of your small business.  When an outsider – or even employee – enters it, what do the contents of the workplace say about your business?  Are they consistent with your Business Objectives or Mission Statement?  Will your office send an unintended – potentially damaging – message to others? You can choose to send specific messages about ...

    Posted at May 28, 2014 | By : | Categories : Analyze,Market,Our Work,Plan,Produce | 0 Comment
  • Use the Best Tools for the Job

    Customers pay for – and deserve! – the best products and services we can give them.  Unfortunately, business output is not always worthy of customer satisfaction. For days, I passed the construction an impressive new mailbox structure.  Beautiful stone.  Quite secure.  A nice addition to the property. Construction proceeded slowly.  For the first two days, all was well.  On the third day, ...

    Posted at May 21, 2014 | By : | Categories : Our Work,Produce | 0 Comment
  • Make Your Business Work: Office Equipment

    Thanks to technology, small business productivity can be greatly enhanced by careful selection of office equipment.  Every business needs to do certain things that can be best managed by electronic means:  invoicing, income tracking, and tax record compilation, among others. The first task will be to determine what you need versus what you want.  Business needs come first, of course, especially productivity ...

    Posted at May 9, 2014 | By : | Categories : Our Work,Plan,Produce | 2 Comments